Accessibility Statement.
lockd.it is committed to making our service usable by people with the widest possible range of abilities. This page describes the standards we follow, what we have done, what is still in progress, and how to reach us if anything blocks you.
Our commitment
We design and build lockd.it to be perceivable, operable, understandable, and robust for as many people as possible, including people who use screen readers, keyboard-only navigation, voice control, screen magnification, or who have low vision, color blindness, motor or cognitive differences. Accessibility is a recurring task, not a one-time project.
Standards we follow
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the W3C. We also work to comply with:
- Title III of the Americans with Disabilities Act (ADA)
- Section 508 of the U.S. Rehabilitation Act, where applicable
- The California Unruh Civil Rights Act (Cal. Civ. Code § 51 et seq.) as it applies to website accessibility
What we have done
- Semantic HTML. Pages use proper headings, landmarks, lists, and form labels so screen readers and other assistive tech can interpret structure.
- Keyboard support. All interactive elements (buttons, links, form fields, modals) are reachable and operable with a keyboard. Visible focus styles are preserved.
- Color contrast. Body text meets or exceeds the WCAG 2.1 AA contrast minimum of 4.5:1 against its background. The mint accent color (#1FB17A) is used in combination with text for state, not as the sole indicator.
- Reduced motion. Decorative animations respect the user's
prefers-reduced-motionsetting and are minimized to a single transform per element when active. - Image alternatives. Every meaningful image has a text alternative; decorative SVGs are marked
aria-hidden. - Form labels. Every input has a programmatically associated label. Errors are announced through ARIA live regions.
- Mobile-first signing. The signing experience is designed to be accessible on small touch screens — the path your counterparty most often takes.
Known issues and what is in progress
We track accessibility issues openly:
- The cookie consent banner uses a brief animation that may briefly trap focus on first appearance — we are improving this.
- The dashboard's deal-list table relies on visual columns; we are adding row-level summaries for screen readers.
- The signed-PDF receipt download offers HTML preview as the primary view; full tagged-PDF accessibility on the generated document is on the roadmap.
If you find an issue we have not listed, we want to hear about it.
How we test
Our team tests with keyboard-only navigation, browser zoom up to 200%, the system "reduce motion" setting, and a major screen reader (NVDA on Windows or VoiceOver on macOS/iOS) on every release that affects the user-facing surface. We use automated tools (axe-core, Lighthouse) for regression catches but do not rely on them alone.
Feedback
If you are blocked or have a hard time using lockd.it because of a disability — or if you simply have a suggestion that would make it easier — please email [email protected]. Tell us:
- The page you were on (URL or where you came from)
- What you were trying to do
- What got in the way
- What assistive technology, browser, and device you were using, if you can
We try to respond within five business days. If you need an alternative way to complete an action that is currently inaccessible to you, tell us and we will help by phone or by completing the action on your behalf.
Formal complaints
If you are not satisfied with our response, you may file a complaint with the U.S. Department of Justice under the ADA, or, in California, with the California Department of Fair Employment and Housing under the Unruh Civil Rights Act.