Terms of Service.

These terms govern your use of lockd.it. By signing in, drafting, or signing an agreement on the platform, you agree to these terms. Please read the section on electronic signatures (ESIGN / UETA) carefully — it is essential to how the service works.

1. Acceptance

By accessing or using lockd.it ("the Service"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the Service. The Service is provided by lockd.it ("we," "us," "our"), operating out of Los Angeles, California.

2. The Service

lockd.it is a digital signing platform for the luxury goods trade. It lets dealers create binding agreements ("Deal Locks") and inventory holds ("Hold Locks"), share them with counterparties, capture electronic signatures, and produce signed PDF documents with audit trails. The Service is in beta and may change.

3. Eligibility

You must be at least 18 years old and have the legal authority to enter into binding agreements in your name and on behalf of your business to use the Service. The Service is intended for use by professional dealers and businesses, not consumers.

4. Account and access

You are responsible for keeping your sign-in credentials secure. You agree to provide accurate information when applying for early access or signing in, and to notify us promptly of any unauthorized use of your account.

5. Consent to electronic signatures (ESIGN / UETA)

This is the most important section. Please read it carefully.

The federal Electronic Signatures in Global and National Commerce Act ("ESIGN Act," 15 U.S.C. § 7001 et seq.) and the California Uniform Electronic Transactions Act ("UETA," Cal. Civ. Code § 1633.1 et seq.) provide that an electronic signature, contract, or record may not be denied legal effect, validity, or enforceability solely because it is in electronic form, provided the parties have agreed to conduct the transaction by electronic means.

By drafting an agreement on lockd.it and clicking the button labeled "I sign & agree" (or similar) after entering your full legal name on the signing screen, you affirmatively agree:

• To conduct the transaction by electronic means;
• That your typed name, together with the audit trail captured by the Service (timestamp, IP address, drafted/sent/signed events), constitutes your electronic signature;
• That the signed PDF produced by the Service is the authoritative record of the agreement; and
• That the agreement is intended to be legally binding on the same terms as a handwritten signature on a paper document.

Hardware and software requirements

To use the Service and view/sign documents, you need: a current web browser (Chrome, Safari, Firefox, or Edge from the last two years); a device able to display PDFs; an active internet connection; and an email address able to receive PDF attachments. If you are unable to meet these requirements, please contact us before signing.

Right to receive paper instead, and to withdraw consent

You have the right to request a paper copy of any agreement you sign through lockd.it. Email [email protected] with the agreement reference number and we will provide a paper copy at no charge.

You have the right to withdraw your consent to do business electronically. Once withdrawn, you will not be able to use the Service to sign new agreements; agreements you have already signed will remain valid and binding. Withdraw consent by emailing [email protected].

Updating your contact information

You agree to keep your email address and other contact information current with us, since it is the channel by which we deliver signed PDFs and account communications.

6. Acceptable use

You may not use the Service to: (a) sign agreements you do not have authority to enter into; (b) draft agreements containing illegal subject matter or that violate applicable law; (c) impersonate another person or business; (d) use the Service for any fraud, money laundering, or sanctions evasion; (e) introduce malware or attempt to disrupt the Service; (f) reverse-engineer the Service or scrape it at scale.

7. Your content

You retain ownership of the content you put into the Service (the items, prices, terms, and signatures you create). You grant us a limited license to host, display, and process that content as necessary to provide the Service. We do not claim ownership of your agreements.

8. Service availability and changes

The Service is provided on an "as is" and "as available" basis. We may change, suspend, or discontinue features at any time, particularly during beta. We will give reasonable notice of changes that materially affect the validity or accessibility of agreements you have already signed.

9. Disclaimer

To the fullest extent permitted by law, the Service is provided without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will meet your requirements or be error-free or uninterrupted. Nothing in the Service constitutes legal advice; you are responsible for the legal sufficiency of the agreements you create.

10a. Refunds & Cancellation

You may cancel your subscription at any time from your account settings. Cancellation stops future charges; the unused portion of the current billing period is not pro-rated.

Refunds are available on request within fourteen (14) days of your most recent charge. Approved refunds end your subscription immediately, and any plan-specific perks you held — including Pro features, Team seats, the Document Management add-on, and Founders Package benefits — are forfeited at the same moment.

The Founders Package is a one-time grant tied to one of the first fifty paid accounts. If you forfeit your Founders status by refunding or letting your subscription lapse, the slot is reopened for the next dealer in line; we cannot reissue or restore Founders status to a returning account.

Charges for usage that already happened — including overage deals already created and billed — are not refundable.

10. Limitation of liability

To the fullest extent permitted by law, our total liability to you for any claim arising out of or relating to the Service is limited to the greater of (a) the amount you paid us in the twelve months preceding the claim, or (b) one hundred U.S. dollars (USD $100). We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits.

11. Indemnification

You agree to indemnify and hold us harmless from any claim arising out of (a) your use of the Service, (b) your breach of these Terms, or (c) any agreement you enter into using the Service, except to the extent caused by our gross negligence or willful misconduct.

12. Governing law

These Terms are governed by the laws of the State of California, USA, without regard to its conflict-of-law principles. Federal law governing electronic signatures (ESIGN Act) applies in addition.

13. Disputes

The exclusive venue for any dispute arising out of these Terms or the Service is the state or federal courts located in Los Angeles County, California. The parties consent to personal jurisdiction in those courts. Each party waives its right to a jury trial.

14. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms or if we are required to by law. Sections that by their nature should survive termination (sections 5 ESIGN/UETA consent, 9 disclaimer, 10 limitation, 11 indemnification, 12 governing law, 13 disputes) will survive.

15. Changes to these Terms

We may update these Terms. When we do, we will revise the "Last updated" date and, for material changes, notify you by email or in-product before the change takes effect. Continued use of the Service after the change constitutes acceptance.